When you schedule an appointment, you reserve a time slot on our calendar that is no longer available to other patients. To show consideration for your fellow patients, we kindly ask that you notify us at avalonskinclinic@gmail.com as soon as you realize you cannot attend your appointment.
We require a minimum of 24 hours’ notice for any cancellations. Given the high demand for appointments, your timely notification will enable us to offer that time to another client.

Procedure for Cancelling Your Appointment
To cancel your appointment, please send an email to avalonskinclinic@gmail.com.

Late Cancellations and No-Shows
A cancellation is deemed late if it occurs less than 24 hours prior to the scheduled appointment. A no-show refers to a situation where a patient fails to attend their appointment without prior cancellation. In both instances, a full consultation fee will be charged as a missed appointment fee. If the appointment can be rescheduled, 50% of the consultation fee will be retained. Repeated occurrences may result in the forfeiture of the remaining fee.

For new patients, a no-show or late cancellation for the first appointment will incur the full new patient fee.
We value your appointments and well-being greatly. We recognize that unforeseen circumstances may arise, necessitating changes to your schedule. Therefore, we respectfully request at least 24 hours’ notice for any cancellations.